COPENHAGEN: It’s like restaurants charging people who make reservations and then don’t show up. (Actually we’re surprised more eateries don’t do it.)
Shipping giant Maersk is going to start charging shippers who book container space but then never send the actual containers.
It’s a huge chunk – - up to 30 % of their business – - and Maersk is tired of accommodating the no-shows.
According to a story in The Journal of Commerce, Maersk CEO Eivind Kolding said his “Load protection Fee” will work both ways.
If Maersk fails to get a container on board, Maersk will compensate the customer.
The no-show fee will be $100 per dry container and $500 per reefer.
According to an interview with Maersk’s Senior Director for Charge Management, Network and Product, John Nielsen, in International Freight Weekly, Maersk will pay compensation the same amounts if they can’t deliver because of overbooking, operational constraints or equipment shortages.
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Anonymous
2011/07/17
at 12:22 PM