How Not to Scare Your Drivers with New Technology

We asked a couple of technology-appreciating drivers for advice on how management should introduce new tech into the cab. Here’s what they said:

“Be honest and up front about how this tech is going to help not just the company, but the driver.”

“Don’t tell me how ‘awesome’ it is or talk in generalities. Be specific and tell me what I can do to make it work.”

“Give the guys a basic training course and then let them play with it, let them figure it out. As it gets implemented, the company will see the guys who are in tune and adjust training as needed.”

“Our company implemented the system a little bit at a time so a guy wouldn’t get slammed — trucking is a full-time job and you don’t have time to go to school. Do it gradually.”

“Companies need to adjust their expectations in terms of how they organize loads and get feedback from drivers.”

“It can totally change the mentality for the driver when done right — if a guy can ease up, not stress and not drive the truck hard, it’ll save equipment.”

For more on how best to purchase and implement technology into your operation, check out “The Software Soft Sell” in the August issue of Today’s Trucking.


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