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News > Headline News > 07/02/2009
SPECIAL REPORT: Ripped-off truckers going for brokers
07/02/2009
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BRAMPTON, Ont. -- Last year alone, Randeep Sandhu lost more than $100,000 to sleazy load brokers. He says he has had it up to here and is not going to tolerate it anymore.

Sandhu is the boss at Load Solutions Inc., a general-freight carrier operating out of the south central Ontario town of Puslinch.

Last Friday, he and about 70 others presented Federal Transportation and Infrastructure Minister John Baird with a petition asking that the federal government "enact legislation that would require load brokers to be licensed by the government and require that all licensed load brokers be bonded to ensure that businesses are compensated for any losses that occur as a result of unscrupulous load brokers."

Transportation companies "are losing between five and 35 percent of their profits due to load brokers who broker loads and then abscond with the money," Sandhu told Baird.

The problem is, the brokers that Sandhu is targeting appear, technically, to be legitimate operators. He told Baird they purchase the corporate names of older companies with decent reputations and what's more, what they do is not necessarily illegal.
It's just, Sandhu says -- and many other truckers can attest to -- quite unethical. 

Legit freight brokers and carriers are
taking aim at rogue fly-by-nighters

It's a problem as old as unregulated trucking. But one with few solutions to date. "They spend 15 days in the industry, make like $100,000 and then just disappear."

Sandhu says there are currently no regulations in place to prevent crooked freight brokerage firms from ripping companies off. Hopefully, that could change.

Four days later after the meeting, Sandhu told todaystrucking.com that he had already heard back from Baird's office and the response has given him reason for optimism.

"He's taking this very seriously," Sandhu told us. (As of Tuesday afternoon, Baird's office hadn't returned calls to our reporter.)

Sandhu also said he has the support of the legitimate load brokers, in the form of the National Transportation Brokers Association's president John Tittel, who told Sandhu in an email that his association "shares the concerns regarding the lack of regulation in the industry."

Roy Thacker is CEO of the recently launched freight-matching service called LoadSurfer and agrees with Sandhu's concerns. 

"The problem is not a new one," he says. "The problem is that there are really no requirements to regulate freight brokers like there are in the U.S., where brokers are required to post a bond in case of non-payment.

"If this were mandatory in Canada, it would weed out a lot of the shady brokers out there. This type of legislation would go a long way towards helping carriers such as Mr. Sandhu," Thacker says.

-- Read more about this in the August print issue of Today's Trucking.

Related Stories:

- Raise your rates? Where have I heard that before?
- Going for Broker
- Bordering on a Merger
- Freight brokers' margins shrink in '08: Survey
- In-bond moves allowed under new Canadian border program

More articles like this:

- "Business Environment" Full Story

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July 03, 2009 - says:
 The broker is only transacting the load - therefore the financial responsibility should be of the shipper's. That is except when the shipper is in combination with the broker or with the factoring company, in which case we have to protect them so they can defraud us (the carriers) further. 
July 03, 2009 - R HODGINS says:
 Destruction of regulation was an open door to every unscrupulous rat out there. It's demise was nothing more than to fill the pockets of a few corporations at the expense of transportation companies. There was a reason for regulation, and this is one of the many. Making shippers directly responsible financially, for bogus brokers, will make them care a little more about who is handling and moving their freight Good Luck Mr. Sandhu 
July 02, 2009 - Marco Beghetto says:
 "Leave things as they are, otherwise I can not defraud carriers. Thank you, a concerned thief/load broker." LOL. Very nice indeed 
July 02, 2009 - says:
 Leave things as they are, otherwise I can not defraud carriers. Thank you, a concerned thief/load broker. 
July 02, 2009 - says:
 Make the shipper/manufacturer be liable for the freight. Stefan from the first load matching system that connects instant online with the other - www.LoadWinner.com The other load boards just copy ideas from us. 
July 02, 2009 - M PADDOCK says:
 We have more than enough regulation in this industry. If you want to fix this problem all you have to do is make the shipper or consignee ABSOLUTELY responsible to ensure that the carrier that hauled the load gets paid ... even if they have paid their load broker. If he doesn't pay the carrier they will have to pay again. Problem solved. This will ensure that shippers regulate thier load brokers. 
July 02, 2009 - F LUDWIG says:
 The idea of the load broker is a good one, but as an industry, it definitely has its problems. Technically there are regulations covering load brokers ... at least in Ontario and the U.S. However, the minimum requirements are so woefully inadequate it is laughable. The basic requirements are that a potential load broker must post a $10,000.00 bond and keep the funds payable to the trucker in a seperate trust fund. The problem is ... no one ever checks, so any dog & pony show can get in on the act, knowing full well that they have a much better chance of winning the lottery than they do of ever being audited. On the other hand, any trucking company can get into the load brokering business by "inter-lining" their freight ... no rules attached other than the bill of lading. It has been my experience that the worst offenders tend to reside in the province of Quebec ... not that I want to pick on any one province ... That has just been my experience. I suspect that the language barrier provides these unscrupulous load brokers with an unintended layer of protection. Most smaller to medium size companies simply can't afford to go to court in Quebec. From our perspective, there are only three load brokers that we use that are based out of Quebec as they have proven, outstanding, track records. Other than that if a load broker's address or phone number, is in Quebec, we simply don't call them or accept loads from them. Additionally, we use only LoadLink and GetLoaded.com to search for loads. Both load boards have excellent relationships with credit bureaus and if the prospective broker that we wish to deal with doesn't pass the credit worthiness litmus test (D&B and Equifax), then we don't do business with them. In my humble opinion, anyone involved in load brokering, whether an actual load broker or a trucking company, in Canada or in the U.S., should be required to be licenced, should be regularly auditied, and should require a minimum bond of at least $100,000.00, or more preferably $250,000.00. Some load brokers like to pass themselves off as 3PL's. Most of which I believe think that logistics has something to do with the logging industry. Frankly this is an insult to the 3PL's out there that actually know what they are doing and in fact provide an extremely valuable service to the transportation industry. If I were a 3PL ... I'd be pissed over these "wannabe's" as well. Time for me to get off my soapbox as that's my rant for the day :) Michael Ludwig, Ludwig Transport Limited. 
 

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