PeopleNet Wins Award for Rapid Growth
MOUNTAIN VIEW, CA — PeopleNet’s growth in 2013 scored the company the title of 2014 North American Frost & Sullivan Company of the Year.
Each year, Frost & Sullivan presents this award to a company that’s made a strong growth strategy and followed it through.
The award, Frost & Sullivan claims, looks at the emerging market players in the industry and recognizes their best practices that are positioned for future growth excellence.
In 2013, PeopleNet signed partnerships with Volvo and Navistar and increased its focus on smaller fleets by renewing agreements with resellers.
"To avoid overwhelming customers with options, PeopleNet launched its custom reporting capability in 2013, allowing fleet managers to create their own dropdown reporting tools by slicing and dicing the data warehouse and configuring their dashboards,” said Frost & Sullivan industry analyst Nandini Tare. "In addition, PeopleNet developed segment-specific workflow tools for drivers, which take them step-by-step through their daily process."
PeopleNet offers 24/7 customer service, providing fleets access to a self-service portal where they can access frequently asked questions, shop online, and process returns.
"The data and analytics tool will be used by OEMs to help predict breakdowns and drive prognostics into the life cycle of the truck," Tare said. "Navistar integrated PeopleNet data and fault codes into its remote diagnostics portal and is working with PeopleNet’s large fleets to drive its value."