Ryder Partners with Decisiv for Better Maintenance Solutions
MIAMI, FL — Ryder System announced that it has partnered up with Decisiv, a provider of Service Relationship Management solutions, to create better maintenance offer for large and for-hire truck fleets that own their vehicles and manage multiple maintenance providers.
The partnership combines Decisiv's technology, with Ryder's fleet maintenance capability, to create a solution that addresses the complex challenges of fleet maintenance and gives better visibility into the total cost of maintaining a large national fleet.
Decisiv's technology platform captures, communicates, manages and measures every maintenance service event in real time. The solution merges the data from multiple service providers into one for better transparency into maintenance across the entire fleet.
When implemented with Ryder Managed Maintenance Solutions, a portfolio of maintenance services that includes access to the company's 700 plus North American service locations and 5,000 expert certified technicians, fleet operators are able to get consistent service, better uptime and cost savings, the company says.
In addition to maintenance and repair, Ryder customers have access to 24/7 roadside assistance, extended repair hours, predictable pricing, and available replacement vehicles.