ORLANDO, FL – Canadian Peterbilt and Kenworth dealers were counted among those honored during the 2016 Parts and Service Meeting for PACCAR parts, service and executive managers in Orlando, Florida.
Dealers were awarded for achievements in various PACCAR Parts programs including TRP All-Makes, TRP Bus, PACCAR MX Engine and PACCAR Parts Fleet Services. Performance criteria included parts purchase growth, retail sales growth, absorption, PACCAR MX Engine technician staffing, and service profit contribution.
Camions Excellence Peterbilt secured the Best in Class Parts and Service Dealer of the Year Award. Peterbilt of Manitoba – Winnipeg was a Service Excellence Award winner. Kenworth Truck Centers of Ontario secured a Silver Award in the Kenworth-related honors.
“PACCAR Parts is proud to recognize dealers that have demonstrated excellence in parts operations and customer service,” said David Danforth, PACCAR vice president and PACCAR Parts general manager. “They embody our dealer network and continuously exceed customer’s needs.”