International names Alberta firm Dealer of the Year
Posted: August 1, 2014
CALGARY, Alta. — Brad Glover of Alberta-based Glover International Trucks Ltd. has been named International Truck and Engine’s 2006 Dealer of the Year at the truckmaker’s 27th Annual Circle of Excellence black-tie awards ceremony, held at the Ritz-Carlton on Seven Mile Beach in Grand Cayman, Cayman Islands.
Glover is the eighth recipient of this prestigious honor, awarded annually based on strict performance criteria to only one of the more than 350 International dealers and distributors throughout the world.
Glover became an apprentice heavy-duty technician in 1987 in Camrose, Alta. at the age of 19. He then worked his way through the parts side of the business and eventually into truck sales. He became dealer principal of Glover International Trucks Ltd in 2000 and has been a Circle of Excellence winner every year since.
Today, Glover International Trucks Ltd is a full-service dealership with six locations in Alberta, offering International brand trucks and all-makes parts and service. As an affiliate of Idealease, an extensive leasing network, Glover International’s subsidiary, Glover Idealease offers an array of lease products and services, including full-service leasing, contract maintenance and rental.
“Our annual Dealer of the Year recognizes the best of a very elite group,” says John Whitnell, International’s vice president of Dealer Operations. “In order to earn this recognition, a dealer must be a consistent Circle of Excellence honoree, achieve extraordinary market penetration in new truck sales, realize strong growth in parts sales, demonstrate strong commitment to the leasing business, earn top customer satisfaction scores, and have a facility plan that effectively represents the International brand. It is a rigorous test that ensures we are recognizing the very best in the International dealer channel.”
Says Glover: “Our desire to grow the business, place our customers and their needs first, along with providing exceptional service throughout our six locations has been integral to our team’s success. With loyal customers, dedicated employees and a customer-focused approach, we’ve earned the 2006 Dealer of the Year award — a true recognition of all the successful relationships we’ve built with our customers in Western Canada.”