The course has been developed by Warren Sarafinchan, a regular presenter for the organization. It can be taken as a standalone offering or as part of the program to secure a CITT-Certified Logistics Professional (CCLP) designation.
“There are specific, proven things you can do to gain the advantage in a negotiation and create new value for your company,” he said. “Whether you are sitting across the table from a potential customer or supplier, having the conversation over phone or by email, or participating in a formal RFP process. Those who have never had formal training in negotiation strategy might be surprised by the variety of tools they can leverage and techniques they can master.”