Carriers expect to be paid for the freight they move. There’s no surprise there. But the businesses that broker or sub-broker loads might be surprised to learn they can be held liable for ensuring freight-related payments get to carriers that turn the wheels.
For years, I’ve been chuckling under my breath at transportation conferences whenever I hear shippers speak about how important it is to be “good business partners” with their carriers. Experience has shown me that once they walk off the stage, their actions tell another story. The “win-win” rhetoric gives way to “we win, you lose” when it comes time to work on a contract. That’s starting to change.