For years, I’ve been chuckling under my breath at transportation conferences whenever I hear shippers speak about how important it is to be “good business partners” with their carriers. Experience has shown me that once they walk off the stage, their actions tell another story. The “win-win” rhetoric gives way to “we win, you lose” when it comes time to work on a contract. That’s starting to change.
TORONTO – Shippers and freight carriers are feeling pretty good about 2011 as truckload, LTL, and rail are all poised to operate at “suitable levels of capacity,”