MISSISSAUGA, ON – Wowing your drivers is the key to keeping them, according to industry human resources experts.
Tim Hindes, CEO for Stay Metrics, and Tracy Clayson, managing partner for In Transit Personnel, spoke to an audience looking for clues to relieving tight labor conditions at the Surface Transportation Summit, Wednesday.
Clayson emphasized that companies looking to recruit the best drivers and retain them should start trying to keep them from the very first meeting.
How we hire drivers, how we give them orientation, how we explain the company’s processes is really key, she said.
Hindes agreed saying that folding employees into the company culture shouldn’t be left to chance, managers should actively socialize employees starting with their hire.
MISSISSAUGA, ON – Maximizing profitability in an industry where margins can be thin comes down to just one thing: time.
Panelists at the Surface Transportation Summit had differing views about where fleets could make the best use of their time to convert it into dollars and cents, but both agreed that the old adage is true: time is money.
“Time in trucking is a perishable commodity,” said Brian Abel, a freight network engineer for KSM Transport Advisors.
Abel and fellow panelist Mike Buck, president of MCB Management Consulting, spoke about different ways fleets could save time by being proactive and rooting out waste.
Buck presented ways fleets could capitalize on being proactive about maintenance, creating a schedule that would mean less downtime, would control costs, and would maximize the efficiency of equipment.